Testimonials from Carpet One Customers Like You.
"Thanks to Caty Knight for her outstanding talent in working with me to find a wonderful solution to my flooring needs that resulted increating great warmth and balance to my home!My sofa was a challenging color to work with and due to Caty''s talents in design, we were together able to make a tasteful and delightful choice.Now I have the best selection in fabric quality, color, style and price that bring me a feeling of joy! Caty, you are a true artist!" -Patricia Johnson
Wonderful to Work With
"Caty was absolutely wonderful to work with and she has excellent customer service skills! She gave me some interior decorating tips because we were remodeling my daughter''s bedroom and you can tell she knows her stuff. The service guys installed the carpet and they even vacummed the floor when they were done. They removed carpet and you couldn''t see any seams. They did an awesome job too. I would highly recommend this Buffalo store." -Dawn Christensen
A Great Experience
"We went to Carpet One for our hardwood floors and carpet. Caty was very easy to work with. With so many choices, we met several times to go over our options. Caty gave us several samples to take home. She also assisted with matching paint colors and our hardwood to our kitchen cabinets. Caty also kept our budget in mind when showing us carpet and hardwood. We had a great experience and I have already recommended Carpet One to friends and family!" -Kathryn
Great Customer Service Skills
"My Daughter and I went into the store and we had no idea what carpet styles to get. Caty was there to help us out every step of the way. She brought us to high quality carpet and she didn''t even go straight to the most expensive carpet like most sales people would do. She gave us some interior decorating tips and you could tell she had great style. Caty had great customer service skills and she was very responsive to us when we had any questions. Great job Caty! When the carpet was installed we were so delighted with the quality of workmanship and the carpet installers even vacuumed after they were done with the carpet! They made sure not to make a huge mess. I would definitely recommend this store to anyone looking for new carpet. Thanks team!" -Dawn C.
Awesome Service and Product
"Just finished our carpet project with them. Awesome service and product. They even beat Home Depot’s Price!! No run around either!" -Angela Schuster
These Guys were Great!
"These guys were great! Found a pocket knife and an earring we had been looking for. Awesome job." -Anonymous Response from Survey
"Very excellent job." -Anonymous Response from Survey
"Perfect! Professional and quick!" -Anonymous Response from Survey
"Great from start to finish. Exceptional installer!" -Anonymous Response from Survey
"Everything went super well!! Looks great!" -Anonymous Response from Survey
Easy & Excellent
"The whole experience from purchase to install was easy & excellent! Would definitely recommend!" -Anonymous Response from Survey
"Great People." -Anonymous Response from Survey
"We asked for Jae. He is the best. He has done every room in our home. Very Pleased." -Anonymous Response from Survey
Stayed After Hours
"I worked with Caty. She stayed after hours to get the info from me and to get the order done." -Anonymous Response from Survey
"Would recommend to a friend." -Anonymous Response from Survey
"Thank you for helping us give our granddaughter a wonderful birthday gift of carpet for her new bedroom in their basement. She and her three other sisters had to lay on the bare carpet to luxuriate in its softness. Their mom said the new carpet put their upstairs carpet to shame with its lush, thick pile. The other sister loved the tweedy looking multi brown fibers that her younger sister selected for their rooms.
The carpet installers were there on time at 7 am as you said and had the two bedrooms and hallway done by 9:30. That gave the family the rest of the day to put up the girls' beds and move in the rest of their clothes and furniture.
We were invited over to see the new carpet and share the exciting experience of watching our little girls leave their bunk beds in a shared bedroom upstairs by Mom and Dad and move into the new rooms where they will grow into teens and eventually young women.
Your orchestration of the details was flawless, and we will join your family of satisfied customers. I love it when companies are so professional and competent! Your efforts gave us all a memorable family experience. -Lani Brown-Worley
Wonderful, Helpful, and Friendly Service
"We want to thank you so very much for the great service you provided us regarding our family room carpet. The new carpet looks great!
Again, thanks to all of you and your staff for the wonderful, helpful and friendly service you provided!!" -M and L Kuiwanen
A Professional Job with a Positive Attitude
"I’d like to say a big “Thank You” to the young men who installed my carpet! They were prompt, friendly, courteous....a very professional job with a positive attitude!
Thanks again!" -J Koehler
Confident in recommending Kjellberg Carpet One!
"I just wanted to let you know I absolutely love the flooring that was put into my house in August. It was a challenging job, I am sure, to work in an older house with extra obstacles. The salesperson who most helped me with this project was knowledgeable, professional, and kind. She clearly explained my options without making me feel dumb. The installer who came out to my house was always very polite and concerned with the quality of his work. Many of my friends and neighbors have come to see the new floor, and are all impressed. I feel very good about my investment and will be confident in recommending Kjellberg Carpet One to anyone who asks about you!" -R. Rittenour
We LOVE the floor!
"We LOVE the floor! Thank you for the Christmas present to myself! You are a great company to work with--you will hear from us again!
Happy New Year" -J Spurlock
You guys rock!
"Thanks again for such great service! Please thank Michael, Joe, Dave and David for me! You guys rock" -T Burns
We trusted them in our home completely
"I just had to write a quick note to let you know how wonderful all your service was. The installers were professional, knowledgeable and very helpful. They were always thoughtful and just great to have around. I don’t often take the time to send a note such as this, but this was one group of guys I could not say enough about. We trusted them in our home completely and their workmanship and attitude was outstanding. Mike coordinated everything and answered many questions and was able to set up the installation when we needed it. Everyone we had the pleasure to work with was outstanding. Thank you so much for all the great service and we will use Kjellberg’s again next time we need flooring service." -J Gallagher
Installers did a great job
"This is just a note to thank you for our home improvements completed. The installer came and installed the last trimboard this morning and the work is complete. We like the floor covering materials very much and your installers did a great job for us. We want you to know that. Again our thanks and very best wishes." -M. and R. Daniels